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Unify - Siemens - OpenScape Buisness - DSN Connection

These instructions help you configure your Siemens OpenOffice phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Support files​

Ensure the following support files exist in the /config/ folder of the TIM Enterprise application:

Unify OpenScape Business.TDT
Unify OpenScape Business.TDS
Unify OpenScape Business.DBS

Contents​

Configure the SMDR output​

info

You may need to purchase a license to enable SMDR on this PBX. Please speak to your system maintainer if you are unsure.

Follow the instructions below to configure the SMDR output in your phone system. These instructions are taken from the Unify OpenScape Business manual:

  1. Log on to OpenScape Business Assistant and click on Setup -> Wizards -> Central Telephony, as shown below:

    openscape cdr setup

  2. Click Edit to start the Call Detail Recording wizard.

  3. In the new window that opens, tick the Activate Call Charge Recording to enable the CDR output, as shown below:

    openscape Activate Call Charge Recording

Configure the DSN connection​

To enable TIM Enterprise to work with the Siemens OpenOffice, you first need to set up a DSN connection, by following the steps below:

  1. Open Windows Control Panel

  2. Double-click on the Administrative tools icon

  3. Double-click on the Data Sources (ODBC) icon to open the ODBC Data Source Administrator window

For a 64 bit system, access the ODBC Data Source Administrator from the following location C:\Windows\SysWOW64\odbcad32.exe

  1. Click on the System DSN tab

  2. Click on the Add button

  3. Select Native from the driver list and click Finish

  4. In the Data source name field enter Unify OpenScape Business

  5. Click on the OK button to save the changes

An example of an ODBC entry is shown below:

odbc settings

Configure the interface file​

Follow the steps below to configure the interface file to establish an HTTPS connection with your Siemens OpenOffice:

  1. Open the Unify OpenScape Business.TDT file, located by default in C:\Program Files\Tri-Line\TIM Enterprise\config

  2. Edit the file to point to the IP address of your Siemens OpenOffice and enter the relevant username and password, as shown below:

    interface file username and password

  3. Remove the apostrophe (') in front of the amended fields to enable them. An example of a configured interface file is shown below:

    interface file remove apostrophies

Configure TIM Enterprise​

Once the DSN connection has been set up, log in to TIM Enterprise and perform the following steps:

  1. Click on the Directory tab.

  2. If you don't have a PBX object, press New object and select PBX. Name your site and then select Add. Locate the PBX object you want to configure in the Directory, click on it and select Properties.

  3. A new window will open displaying the general properties of your PBX object. Select Unify OpenScape Business from the Data format list from the right-hand side, as shown below:

    TIM Enterprise PBX General Properties

  4. Click on the Connection tab and select System DSN connection from the Connection method list.

  5. In the DSN field, select Unify OpenScape Business from the drop-down list.

  6. In the Frequency field, enter 5 to check for data every five seconds.

  7. In the DB script field, select Unify OpenScape Business from the drop-down list.

    TIM Enterprise PBX Connection Properties

  8. Click on the Save button to apply the settings.